Terms of Service

1. About Rental Men

Rental Men is a digital platform that enables individuals and businesses (“Clients”) to discover and communicate with independent individuals (“Providers”) who may be willing to offer short-term, professional, lifestyle, or social assistance.

Rental Men does not itself provide any services listed on the platform. All Providers act independently and are not employees, agents, partners, or representatives of Rental Men.

2. Acceptance & Binding Effect

By accessing, registering on, or using Rental Men in any manner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as any additional policies referenced herein.

If you are using the platform on behalf of an organization, you represent that you have the authority to bind such organization to these Terms.

3. Eligibility & Account Accuracy

Use of Rental Men is strictly limited to persons who are eighteen (18) years of age or older. By creating an account, you confirm that you meet this requirement.

You agree to provide accurate, current, and complete information during registration and to keep such information updated at all times. Rental Men reserves the right to suspend or terminate accounts found to contain false or misleading information.

4. Nature of the Platform

Rental Men functions solely as a communication and discovery platform. The platform facilitates profile visibility and interaction between users but does not control, direct, or manage the conduct of any user.

Any agreement, engagement, or arrangement entered into between a Client and a Provider is a private matter between those parties alone. Rental Men is not a party to such arrangements.

5. Payments, Tokens & Plans

Rental Men does not collect, hold, or settle payments between Clients and Providers for services. Any pricing, payment, cancellation, or refund for a service is agreed and settled directly between the Client and the Provider, outside the platform. Rental Men bears no responsibility or liability for financial disputes, losses, or claims arising from such arrangements.

Rental Men does charge for certain platform features, as described below.

Tokens

• Tokens are platform credits that Clients and Providers can buy and use for features such as starting a chat, unlocking a Provider's contact details, and promoting a profile.
• Tokens have no cash value. They cannot be transferred, exchanged for money, or withdrawn.
• The number of tokens each feature costs is shown in the app and may change from time to time. A change does not affect tokens already spent.
• Tokens do not expire while your account is active. If your account is closed for a breach of these Terms, unused tokens may be forfeited.

Provider plans

• Providers may buy paid plans that unlock additional profile features, such as more service categories, more photos and videos, a plan badge, and higher placement in search.
• A plan is a one-time purchase that is active for 30 days from the date of purchase. It does not renew automatically and we will not charge you again unless you buy it again. We may send a reminder before your plan ends.
• When a plan ends, features above the free limits are hidden, not deleted, and return if you renew.

Payment processing and taxes

• Payments for tokens and plans are processed by third-party payment providers: Razorpay for payments in India (INR), and PayPal for payments from everywhere else, which you can make with a PayPal account or a debit or credit card. Rental Men does not store your card or bank details.
• Prices are shown in the currency available to you at checkout. Applicable taxes, such as GST, VAT, or sales tax, are shown or added where required by law.
• Refunds for tokens and plans are governed by our Refund Policy.

6. User Conduct & Obligations

Users are expected to behave responsibly, respectfully, and in compliance with applicable laws. This includes, without limitation, refraining from harassment, coercion, misrepresentation, or abusive behavior.

Users must ensure that any services discussed or arranged through the platform are lawful in the relevant jurisdiction.

7. Prohibited Use

The platform must not be used for unlawful purposes, including but not limited to illegal sexual services, human trafficking, drug distribution, violent activities, or exploitation of any kind.

Rental Men maintains a zero-tolerance policy toward activities involving minors or coercion.

8. Verification & Safety Disclaimer

Rental Men may conduct identity checks or profile reviews to improve trust within the community. However, such measures are performed on a best-effort basis and should not be interpreted as a guarantee of character, intent, or service quality.

Users are encouraged to exercise independent judgment and take reasonable precautions when meeting or engaging with others.

9. Content & Intellectual Property

Users retain ownership of the content they submit but grant Rental Men a limited, non-exclusive, worldwide license to display such content for platform operation and promotion.

10. Suspension & Termination

Rental Men reserves the right to suspend or terminate access to the platform at its discretion where necessary to protect users, comply with legal obligations, or enforce these Terms.

11. Limitation of Liability

To the fullest extent permitted by law, Rental Men shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the platform or interactions between users.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Subject to mandatory local laws, the courts located in Delhi, India shall have exclusive jurisdiction.

13. Contact Information

For legal or policy-related inquiries, please contact:

RentalMen, Delhi, India
support@rentalmen.com

14. Grievance Redressal

If you have a complaint about content on the platform, your account, a payment, or how your data is handled, email support@rentalmen.com with the subject “Grievance”. Please include your account email and a short description of the issue.

We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days.